Information You Submit
When you contact us, we may receive the name, email address, and message you choose to send. Do not send Social Security numbers, identification numbers, account credentials, or other sensitive information.
Automatic Technical Data
Like most websites, the service and its providers may log technical information such as browser type, device data, referring page, IP address, and time of access for security, performance, and analytics purposes.
How Information Is Used
Submitted and technical information may be used to respond to messages, maintain the service, detect abuse, understand aggregate use, and meet legal obligations. We do not sell submitted contact messages as a resident list.
Outside Services and Links
Links and search widgets can lead to separate government portals or third-party services. Their privacy practices, results, charges, and data collection are governed by their own notices, not this policy.
When Data May Be Shared
Information may be disclosed to service providers that operate the site, where legally required, to protect rights and safety, or in connection with a business transfer. We do not disclose information merely because a person seeks a private individual.
Security Measures
Reasonable administrative and technical safeguards are used, but no internet transmission or storage method is completely secure. Send only the minimum information needed for a general inquiry.
Visitors Under 18
The reference service is not directed to children under 18, and we do not knowingly seek personal information from them. A parent or guardian may contact us about information they believe a child submitted.
Privacy and Record Rights
Public-record access is governed by the custodian and the record type. New York Freedom of Information Law, Public Officers Law Article 6, §§84–90, permits agencies to withhold material where disclosure would be an unwarranted invasion of personal privacy under §89(2)(b). Address Confidentiality Program participants may have substitute addresses under Executive Law §108. Contact the agency holding a record for correction or access questions.
Policy Changes
We may revise this policy by posting an updated version. Continued use after posting means the revised policy applies to future use.